Privacy Policy — 775bd Data Protection Standards

1. Introduction & Scope

This Privacy Policy ("Policy") is published by 775bd ("775bd", "the Platform", "we", "us", "our") and governs the collection, use, storage, and disclosure of personal data relating to all individuals who access or use the 775bd platform at 775bd.club, including visitors, registered players, and any person who contacts 775bd via support channels.

The 775bd platform is designed for and directed toward adult players in Bangladesh. All data processing described in this Policy is carried out in English and applies to information collected from users located in Bangladesh as well as from any other jurisdiction from which the platform may be accessed.

By registering an account on 775bd, making a deposit, placing a bet, or otherwise interacting with the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must refrain from using the 775bd platform.

This Policy covers data collected through: the 775bd website and all its pages; account registration and login processes; deposit and withdrawal transactions; customer support interactions; and any promotional or marketing communications you opt into.

2. Data We Collect

775bd collects personal data in two principal ways: information you provide directly, and information collected automatically through your use of the platform.

2.1 Information You Provide Directly

When you register, verify your identity, make transactions, or contact support, you may provide the following categories of personal data:

• Identity data: full legal name, date of birth, gender, nationality;
• Contact data: email address, mobile phone number, residential address in Bangladesh;
• Verification documents: national identity card (NID), passport, birth certificate, proof of address (utility bill or bank statement);
• Payment data: bKash mobile number, Nagad mobile number, Rocket mobile number, Upay mobile number, bank account details, Visa or Mastercard card information (card number, expiry, CVV processed via secure payment gateway — not stored by 775bd directly);
• Account preferences: username, password (stored as a one-way hash — never in plain text), responsible gaming settings such as deposit limits and session time limits;
• Communications data: messages sent to 775bd support via live chat or email, feedback forms, and dispute records.

2.2 Information Collected Automatically

When you visit or use the 775bd platform, the following technical data is collected automatically:

• Device & technical data: IP address, browser type, browser version, operating system, device type, screen resolution;
• Usage data: pages visited, time and duration of sessions, games played, bets placed, navigation paths, search queries on-platform;
• Location data: approximate geographic location derived from IP address (city and country level — not GPS-level precision);
• Cookie and tracking data: session identifiers, preference cookies, analytics cookies (see the Cookies section below for full details).

3. How We Use Your Data

775bd processes personal data only for specified, legitimate purposes. The table below sets out the main purposes for which your data is used and the legal basis for each activity:

775bd will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.

4. Data Sharing & Third Parties

775bd does not sell, rent, or trade your personal data to any third party for that party's own marketing purposes. We share personal data only in the following limited circumstances:

4.1 Payment Processing Partners

To process BDT deposits and withdrawals, 775bd shares relevant payment and identity data with authorised payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and card processing networks (Visa, Mastercard). These providers receive only the minimum data required to complete the transaction and are contractually bound to use that data solely for payment processing purposes.

4.2 Identity Verification Services

775bd may engage specialist KYC and identity verification service providers to assist with the verification of player identity documents. These providers process verification data under strict confidentiality agreements and data processing contracts consistent with this Policy.

4.3 Game Content Providers

Game studios and software providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive pseudonymised player session data (such as a player ID and game session tokens) necessary to deliver their game content. These providers do not receive your full identity or payment data and operate under data processing agreements with 775bd.

4.4 Analytics Providers

775bd uses third-party analytics tools to understand platform usage patterns and improve the player experience. Analytics data is collected in aggregated or pseudonymised form and does not directly identify individual players.

4.5 Legal and Regulatory Disclosure

775bd may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or to protect the rights, safety, or property of 775bd, its players, or the public. In such cases, 775bd will disclose only the minimum data required and will, where legally permitted, notify the affected player of the disclosure.

4.6 Business Transfers

In the event that 775bd undergoes a merger, acquisition, restructuring, or sale of assets, personal data held by 775bd may be transferred to the successor entity. Players will be notified of any such transfer and the successor's privacy practices before the transfer takes effect.

5. Cookies & Tracking Technologies

775bd uses cookies and similar tracking technologies to operate core platform functions, remember your preferences, and analyse how players interact with the site. Below is a summary of the categories of cookies used:

You can manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will prevent 775bd from functioning correctly and you will be unable to log in or complete transactions. Disabling optional cookies will not affect core platform functionality but may reduce the quality of personalisation.

775bd does not use third-party advertising or cross-site tracking cookies. No tracking pixel or behavioural advertising technology is deployed on the 775bd platform.

6. Data Security Measures

775bd applies a layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. Security measures in place include:

• TLS/SSL encryption: All data transmitted between your browser and the 775bd platform is encrypted using Transport Layer Security (TLS). The padlock icon in your browser confirms that your connection is secured.
• Password hashing: Account passwords are stored exclusively as one-way cryptographic hashes using industry-standard algorithms. 775bd staff cannot read or retrieve your plain-text password under any circumstances.
• Access controls: Internal access to player data is restricted on a need-to-know basis. Staff members who handle personal data are subject to confidentiality obligations and undergo regular data protection training.
• Payment data isolation: Card payment data (Visa, Mastercard) is handled entirely by PCI DSS-compliant payment processors. 775bd does not store raw card numbers or CVV codes on its own servers.
• Secure data centres: Player data is stored on servers protected by physical security measures, firewalls, intrusion detection systems, and regular security audits.
• Incident response: In the event of a data breach that is likely to affect player rights, 775bd will notify affected players within a reasonable timeframe and describe the nature of the breach and remediation steps taken.

While 775bd takes all reasonable and practicable steps to protect your data, no internet transmission or electronic storage system is completely immune to security risk. You are responsible for keeping your 775bd login credentials confidential and for using a secure, private internet connection when accessing your account.

7. Data Retention

775bd retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention principles applied by 775bd are as follows:

• Active account data: Retained for the lifetime of the account and for a minimum of five years following account closure to satisfy anti-money-laundering record-keeping requirements.
• Transaction records: Deposit, withdrawal, and betting records are retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for a minimum of five years following account closure or the completion of the KYC process, whichever is later.
• Support communications: Email and live chat records are retained for three years from the date of the interaction.
• Analytics and usage data: Aggregated or pseudonymised analytics data may be retained for up to two years. Individual session logs are retained for 12 months.
• Marketing consent records: Records of your marketing opt-in or opt-out preferences are retained for the duration of the relationship and for two years following account closure as evidence of consent management.

When personal data is no longer required for any of the above purposes, 775bd will securely delete or anonymise it. Where full deletion is not technically feasible in the short term (for example, in backup systems), the data will be isolated from active processing until it can be permanently deleted.

8. Your Privacy Rights

As a player whose personal data is processed by 775bd, you hold the following rights with respect to that data. To exercise any of these rights, contact 775bd at support@775bd.club with the subject line "Privacy Rights Request" and proof of your identity:

• Right of access: You have the right to request a copy of all personal data held about you by 775bd, along with information about how it is being processed.
• Right to rectification: If any personal data held by 775bd is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure: You may request that 775bd delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations (such as anti-money-laundering record-keeping requirements).
• Right to restrict processing: You may request that 775bd restrict the active processing of your personal data in certain circumstances, for example while a rectification request is being resolved.
• Right to data portability: Where technically feasible, you may request that 775bd provide your personal data in a structured, machine-readable format so that you can transfer it to another service.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to the processing of your personal data where 775bd relies on legitimate interest as the legal basis, unless 775bd can demonstrate compelling legitimate grounds for the processing that override your interests.

775bd will respond to all verified privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reason for it.

9. Children's Privacy

The 775bd platform is strictly for adults aged 18 years and above. 775bd does not knowingly collect personal data from any individual under the age of 18. If 775bd becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and have reason to believe that a minor has submitted personal data to 775bd, please contact support@775bd.club immediately so that 775bd can investigate and take appropriate action. Please refer to the Responsible Gaming page for guidance on protecting minors from accessing online gambling platforms.

10. Changes to This Policy

775bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in platform operations, legal requirements, or data processing practices. When this Policy is updated, the revised version will be published on this page with a new effective date.

For material changes that significantly affect how your personal data is processed, 775bd will provide advance notice to registered players via the email address associated with their account. Your continued use of the 775bd platform after the effective date of any amendment constitutes acceptance of the revised Policy.

We encourage you to review this page periodically to stay informed about how 775bd protects your privacy. The "Effective date" displayed at the top of this page indicates when the current version came into force.

11. Contact & Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 775bd, please contact the 775bd privacy team using the details below. All privacy enquiries are handled in English by trained support staff.

Email: support@775bd.club (subject line: "Privacy Enquiry")
Support hours: 24 hours a day, 7 days a week
Average response time: Under 3 minutes via live chat; under 24 hours via email during BST (UTC+6) business hours